How our STI test works

Order the test, take a sample, then send it back to us

Step 1 - Order your free STI test

To be able to order your test online, you must be between the ages of 16 to 24 and live in an area where free testing is allowed. If you do not meet this criteria, we are sorry but we cannot offer you a free test at this time. If you do meet the criteria, you will be directed to an online form to fill out some details about you and where you live. You will also need to tell us a little bit about your sexual health and how you would prefer to be contacted when your results are ready to be collected.

Once you have done this, we will dispatch the testing kit to you in a discreet package. This will look like a CD case which will fit through most letter boxes. And don't worry, no one will have to sign for your package.

Step 2 - Receive the package and then send it back to us

When you receive the package, please follow the instructions carefully. The instructions will guide you through when to take a urine sample, how to transfer it to a sample bottle and then finally, how to package it up securely and safely.

Once you have packaged the urine sample in the postage box, you can then post it back to us at your nearest post box - free of charge.

Step 3 - Collect your results

When you order a free test from us, you can select whether you want to receive notification that your results are ready either by e-mail, SMS or both. We prefer not to send your results to your e-mail or SMS because you never know who might be looking over your shoulder or the timing might not be convenient for you.

For security reasons, we will send your Access Key on an information leaflet inside the testing kit and your Unique ID will be sent by SMS and/or email.  

When you are ready to view your results, log on to our online results page and type in your Unique ID and Access Key. The main thing is not to worry or panic, if your test results are positive; be safe in the knowledge that you can be treated easily.

Want to know more? Please check out our FAQ page.